Dealership Economics, Part I: Car sales
I hate going to the dealership to buy a car. I don't like the haggling over the price, and I don't like the games they play (like "I'll have to run that by my manager…"). While there are a few...
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Dealership Economics, Part II: Service
In Part I of Dealership Economics, we looked at the financial reasons the car sales process is so perplexing. In this (shorter) post, we'll look at where the service department fits in to the...
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Dealership Economics, Part III: Toyota
In the first two installments of Dealership Economics, we talked about why the car sales process is so vague and about the importance of the service department to the dealership's business. In this...
View ArticleThe Big 3: Saving the industry
As the Big 3 executives have returned to Washington asking for emergency funds with gestures that are both symbolic (driving in hybrids and taking $1 salaries) and substantive (slashing the numbers of...
View ArticleDealership Economics: Wall Street Journal Edition
Here at Under the Hood, we've spent a lot of time analyzing the automotive industry. You might remember the three-part series about the economics of dealerships (Click here for Part I: Car sales, Part...
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Dealership troubles
In January, the Wall Street Journal ran a page one story about the troubles facing two dealerships in southeastern Kentucky. One of them, Johnny Watkins, had filed for bankruptcy. At the time, we...
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Mitch Payton Joins Lowell’s
Facing a very busy summer season, we knew we'd need additional help working on vehicles at Lowell's. And it was important for us to find an employee who'd help us build upon our award-winning culture....
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No Stupid Charges
Reason #54 from our Why Should I Choose Lowell's? series. Since the economy slowed a few years ago, it seems that a lot of businesses have found some 'creative' ways to inflate their prices with...
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